Below are the terms and conditions of Vesper’s warranty policy. Vesper reserves the right to change its warranty policy at any time, without notice.
Warranty claims must go through the authorized dealer, which originally sold the wheel. The retail customer’s receipt and the authorized dealer’s invoice must be sent with the wheel.
For those customers who purchase directly from our website, please contact us through email vesperforgedwheels@gmail.com
Vesper will inspect and determine if the wheel will be covered under warranty. Vesper is not responsible for shipping or transportation of wheels for warranty consideration.
No refunds, no exchanges.
The wheels have a
FIVE (5) year(s) limited structural warranty. Our structural warranty will guarantee the replacement of your wheel in the event of a structural failure caused by a manufacturer defect only.
Warranty will be void if:
- Wheels that are painted or finished by anyone else or a third party.
- Wheels are disassembled.
- Wheels are used for racing applications or off-roading.
- Pressure washers used at most car washes will damage painted wheels and void the warranty.
- Wheels are damaged by weather or road conditions, hazards/accidents; physical/chemical, sand, snow, salt, brake dust or other corrosive substances.
- Wheels are not installed properly. (Wrong lug nuts, studs, balancing weights and torque)
- Wheels are altered (Changing PCD, HUB, Offset)
Important information from Vesper:
- Wheels should be inspected for proper fit prior to tire mounting.
- Wheels should only be cleaned with soft soap and water.